09/30/2021 Update:
It appears as though there is a new capability in Trailhead that might supplant the process I've described below. You can view the following help articles: Merge Trailblazer.me Accounts, Link Your Trailhead and Webassessor Accounts. That said, I am still leaving my original post intact, just in case.
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Let's say you are changing employers and your current trailblazer.me and webassessor.com accounts are wired up to the email address and Salesforce org associated with your employer. This is a common case for Salesforce and Salesforce Partner employees, because there is a desire to link badges and CERTS to the employer, but when you are moving on, you want to take your badges and CERTS with you, so to speak. Here is a step by step guide for how to achieve that objective:
- Create a new Developer Edition Org (DE Org)
- Of course, you can also become a Salesforce customer and create a PROD org ;-)
- Use your personal email when you sign up. To appease my OCD, I created a brand new email alias (e.g. sf-trailblazer@domain.com) and used this for both my login and email
- Log into Trailblazer.me using your existing credentials
- In the upper right corner, left-click your icon and then select 'Settings'
- Under 'Connected Accounts', select 'Connect' to add a new Connected Account
- You will be asked to login into your Salesforce Org (DE or PROD)
- Use the credentials created in Step #1 above
- After you successfully login, you will be redirected back to Trailblazer.me > Settings
- Under 'Email Accounts', select 'Add Email' to add a new Email Address
- Use the email address that you used in Step #1 above
- You will have to go through a two-factor authentication process
- Log out of Trailblazer.me
- Log into Trailblazer.me using the new credentials created in Step #1
- Note that you may have to do this in incognito mode, to prevent the login process from redirecting you to the my domain associated with your existing credentials
- Under 'Connected Accounts', select the 'Disconnect' button next to your existing Salesforce org (i.e. the org associated with the employer that you are leaving)
- Under 'Email Accounts', select the 'Disconnect' button next to your existing email address (i.e. the address associated with the employer that you are leaving)
- Now log into webassessor.com using your existing credentials
- As an aside, you will NOT be updating your webassessor.com credentials during this process. So, if your current username for Web Assessor is <your_name>@<your_current_employer.com>, it will remain the same even after you leave your current employer, but this is of no real consequence.
- If your really want to, you can submit a case to Trailblazer support to ask for your webassessor.com username to be changed. I did, and it changed my life!
- Select 'Edit Profile' in the upper-right section of the screen
- Update the following fields:
- 'Email Address'
- Use the same email address used in Step #1
- 'Email address associated with your Salesforce account'
- Use the same email address used in Step #1
- 'Company Name'
- You can use "Self" or whatever
- 'Are you a'
- If your current employer is Salesforce and you are moving to a Salesforce Partner, then select "Salesforce Partner", or select "Salesforce Customer" (or whatever)
- As an aside, you should also make sure your other fields (i.e. phone, address) are correct
- When you select 'Save', you may be asked to provide your password to update your email